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Zappos.com is an online shoe and clothing shop based in Las Vegas, Nevada. In July 2009, the company announced that Amazon.com would acquire it in an all-stock deal worth about $1.2 billion. Since its founding in 1999, it has become one of the world's largest online shoe stores.

The interview procedure at Zappos.com is similar to competitors. There is a basic skills assessment which covers topics including but not limited to reading, writing, articulation, and basic math. Applicants must bring their resume with them to the interview. Some applicants go through a email screening prior to progressing to an in person interview. Former employees have reported that it is important to show that you are capable of coping with stressful situations, working in a fast paced environment, have a flexible schedule, and communicating with others. Once through the application process, all new hires are required to go through a basic training.