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United Airlines, Inc., commonly referred to as United, is a major American airline headquartered in Chicago, Illinois. It is the world's largest airline when measured by number of destinations served, and the second largest when measured by scheduled passenger-kilometres flown. United operates a comprehensive domestic and international route network, and has significant presence in the Asia-Pacific region. In the late 1920s, just prior to the use of the United Airlines name, The Boeing Company, currently one of the world's largest aircraft manufacturers, operated a predecessor airline. United is a founding member of Star Alliance, the world's first and largest global airline alliance. Regional service is operated by independent carriers under the brand name United Express. Its main competitors are American Airlines, Delta Air Lines, and Southwest Airlines. United operates out of nine airline hubs located in Houston, Chicago, Newark/New York, Denver, San Francisco, Washington, D.C., Los Angeles, Guam, and Tokyo. United also operates maintenance bases in Cleveland and Orlando in addition to the maintenance locations located at United's hubs. George Bush Intercontinental Airport in Houston is United's largest passenger carrying hub handling 16.6 million passengers annually with an average of 45,413 passengers daily, while Chicago-O'Hare is its largest hub in terms of daily departures. The company employs over 88,500 people while maintaining its headquarters in Chicago's Willis Tower (formerly known as Sears Tower). Through the airline's parent company, United Continental Holdings, it is publicly traded under NYSE: UAL with a market capitalization of over $18 billion as of September, 2014.

The interview procedure at United Airlines is similar to competitors. There is a common skills assessment which covers topics including but not limited to reading, writing, articulation, and basic math. Applicants must bring their resume with them to the interview. Some applicants go through a online screening before progressing to an in person interview. Former employees have reported that it is important to show that you are capable of coping with stressful situations, working in a fast paced environment, have a flexible schedule, and collaborating with others. Once through the interview process, all new employees are required to go through a basic training.