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The Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry. It was the original name of a property-liability insurance firm born in 1852, and it remained a publicly traded company under that name until the early 1990s, when it changed its name to Allmerica Property & Casualty Companies. In 1996 it spun off Allmerica Financial Corporation as a property and casualty insurance and financial services holding company, which then bought out the original firm, and grew to become one of the 500 largest publicly traded companies of the United States. In 2005, Allmerica Financial Corporation reverted its name to "The Hanover Insurance Group, Inc.".

The interview process at The Hanover Insurance Group is similar to competitors. There is a common skills assessment which covers subjects including but not limited to reading, writing, articulation, and basic math. Applicants must bring their resume with them to the interview. Some applicants go through a phone screening before progressing to an in person interview. Current employees have reported that it is important to show that you are capable of coping with stressful situations, working in a fast paced setting, have a flexible schedule, and communicating with others. Once through the application process, all new hires are required to go through a basic training.