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The Otis Elevator Company is the world's largest manufacturer of vertical transportation systems, principally focusing on elevators, moving walkways and escalators. The company pioneered the development of the "safety elevator", invented by Otis in 1852, which used a special mechanism to lock the elevator car in place should the hoisting ropes fail. Otis has installed elevators in some of the world's most famous structures, including the Eiffel Tower, Empire State Building, the original World Trade Center, The Twilight Zone Tower of Terror, Petronas Twin Towers, Burj Khalifa, CN Tower, the Hotel del Coronado, the Demarest Building (first electric elevator), the "Pizza Elevator" at Lake Point Tower, and the Skylon Tower. Statistically, Otis is the world's most popular transportation company. It is estimated that the equivalent of the world's population travel in Otis elevators, escalators and moving walkways every three days. According to United Technologies, Otis elevators carry the equivalent of the world's population every nine days.

The interview procedure at Otis Elevator Company is typical. There is a common skills assessment which covers topics including but not limited to reading, writing, speaking, and simple math. Applicants must bring their resume with them to the interview. Some applicants go through a online screening prior to progressing to an in person interview. Current employees have reported that it is important to show that you are capable of coping with stressful situations, working in a fast paced setting, have a flexible schedule, and collaborating with others. Once through the screening process, all new hires are required to go through a formal training.