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About New Era Tickets
New Era Tickets is an entertainment ticketing company located in Exton, Pennsylvania, USA . The company provides full-service ticketing and fan marketing solutions for public assembly facilities, sports organizations, and entertainment companies.
New Era Tickets provides a ticketing platform with services that include internet ticket sales, order fulfillment, customer service, access control and print-at-home technology, up-selling and cross-selling, stored value technology, online ticket exchange, and ticket auctions.
In addition to the ticketing services, New Era Tickets also provides database marketing tools and services designed to improve ticket sales, give a view of customers and prospects, and increase customer retention. New Era Tickets does this through email deliverability, ability to customize messages and offers across marketing channels, lead scoring, and multi-tenant database architecture.
New Era Tickets is owned by Comcast Spectacor, a Philadelphia-based entertainment management company, and is headed by President and CEO Fred Maglione. The company uses technology provided by Paciolan and Neolane.