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KeyBank (NYSE: KEY) is an American regional bank headquartered in Cleveland, Ohio. As of 2013, it is the 22nd largest bank in the United States based on total deposits. It is the 29th largest bank in the United States by total assets. Since 2008, KeyBank has been the only major bank based in Cleveland. KeyCorp's primary regulator, under the Bank Holding Company Act, is the Federal Reserve, while KeyBank National Association is a nationally chartered bank, regulated by the Office of the Comptroller of the Currency, Federal Deposit Insurance Corporation (FDIC). Other subsidiaries are subject to regulation from Consumer Financial Protection Bureau (CFPB), U.S. Securities and Exchange Commission, and other customary regulatory bodies. As of 2013, KeyBank had approximately 14,000 employees and a diverse client base. Key's customer base spans retail, small business, corporate, and investment clients. There are 1,000 KeyBank branches, located in Alaska, Colorado, Idaho, Indiana, Kentucky, Maine, Michigan, New York, Ohio, Oregon, Utah, Vermont, and Washington, and 1,300 ATMs. KeyCorp maintains business offices in 31 states. As of 2015, Key was ranked 592 on the Fortune 500 list. The company no longer owns the naming rights to KeyArena in Seattle, Washington, although the building continues to use the name. On April 11, 1995, the city of Seattle sold the naming rights to KeyCorp for $15.1 million, which renamed the Coliseum as KeyArena. In March 2009, the city and KeyCorp signed a new deal for a two-year term that ended December 31, 2010, at an annual fee of $300,000. The company did not renew the naming rights.

The interview process at KeyBank is similar to competitors. There is a basic skills assessment which covers topics including but not limited to reading, writing, speaking, and basic math. Applicants must bring their resume with them to the interview. Some applicants go through a phone screening prior to progressing to an in person interview. Former employees have reported that it is important to show that you are capable of coping with stressful situations, working in a fast paced setting, have a flexible schedule, and communicating with others. Once through the screening process, all new employees are required to go through a basic training.