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AT&T in Your Area
AT&T is a multinational telecommunications company, the second largest provider of mobile phones, and the largest provider of fixed telephones in the US. AT&T also provides broadband subscription TV and Internet services to customers. The company also recently acquired DIRECTV, another subscription TV service. As of 2015, AT&T's voice and data network covers more than 99% of Americans and it was named the number one telecommunications company according to Fortune magazine.
Types of jobs you could find at AT&T
Customer Service Representative
AT&T needs Customer Service Representatives be on the front line of the company. Representatives take calls from customers and provide solutions to problems, identify opportunities, and handle customer concerns. This position requires excellent customer service and knowledge of AT&T products.
Vital to the operations of the company, AT&T Sales Consultants recommend products to customers and help address customer needs in a call center environment. The Sales Consultant must be able to meet sales quotas in a fast paced job, but are provided with ongoing training to perform their job well.
As the first point of contact in helping customers install their equipment, Customer Assistants walk individuals through registration, email creation, signal testing, and set-up of their DSL connection. If necessary, they also help with troubleshooting and resolve any issues that customers may have.
Why People Recommend Working at AT&T
They offer tuition reimbursement.
They provide paid training.
Regular raises and time off increases with time at company.